We use a variety of trucking companies to ship our fireworks to customers.
Trucking companies charge a minimum of $120.00 to ship fireworks, even if
it is something as small as a single package of firecrackers. However, we
know these costs are very high, therefore we have decided to absorb all
shipping cost for orders over $500 and only charge a small amount for order less then
$500.
The following list shows our shipping charges as of May 09:
|
Purchase Amount
|
Shipping Charge
|
|
Purchase $150.00 to $299.99
|
$38.00
|
|
Purchase $300.00 and $399.99
|
$19.50
|
|
Purchase $400.00 and $499.99
|
$9.50 |
|
$500 and over |
Free!! |
A residential delivery charge of $15 will
be added to all orders. Contact us if you would like your shipment to
the terminal.
If you only want to order sparklers, smoke and other
novelty items, please contact by phone or e-mail before placing the order as
we will ship via US Post and the cost will be much lower. The is no
minimum order on these items.
Delivering Fireworks
Because the US Post Office, UPS, and Federal Express will not transport
consumer fireworks, we have to rely on trucking companies to deliver
fireworks for us. We use a variety of different companies -- Yellow Freight, Overnight Express, Roadway and others.
Your Ship To location must be able to accept
freight shipments. We strongly advise you to arrange for delivery to a work
or business address. This will reduce both the delivery time and shipping
complications.
Shipments can be made to residential addresses,
however, please keep in mind these are trucking companies and not Fed Ex.
Therefore, they can not drop your shipment with-out a signature.
They typically will not be able to deliver at a specific time. Drivers
do not unload their trucks, they expect you to get the boxes from their
tailgate.
We will provide you with a tracking number and
the trucking company's contact information. You can contact them
directly to attempt to arrange any special requirements on your part.
After we receive your order, it generally takes us 24 to 48 hours to
process your order, pick your merchandise, pack it securely for shipment,
and notify the trucking company to deliver your shipment. If things get
really busy, it can take as long as 72 hours to get something shipped.
Plus, the trucking companies only pick up Monday through Friday.
If you are purchasing fireworks for the Fourth of July holiday, we
encourage you to order as early as possible, at least two-three weeks in advance.
We can not guarantee your shipment will arrive before July 4th, so order
early.
It usually takes 3 to 14 days to deliver fireworks by truck. Once we hand the package off to the shipper, the order is out of our
hands and it becomes the responsibility of the shipper. The shipper can
usually provide us with a tracking number 48 hours after they receive
the order from us. If your package does not arrive within a reasonable
amount of time, please send email to service@usfireworks.biz and
we will help you track the shipment.
The trucking company will usually call you to arrange delivery of the
items. It is very important that you do not refuse delivery of your
order -- once it has been shipped, it is out of our hands and the
responsibility for the shipment falls between you and the trucking
company. ONCE YOUR FIREWORKS HAVE BEEN SHIPPED, THEY CAN NEVER BE
RETURNED. DO NOT ORDER FIREWORKS IF THERE IS ANY CHANCE YOU MAY NOT
WANT THEM WHEN THEY ARRIVE. ALL SALES ARE FINAL.
If you do instruct the shipper to return your shipment after it arrives,
you will be charged actual freight charges for both directions, plus a
15% restocking fee. In many cases, this can exceed the cost of the
original order due to the high cost of transporting HAZMAT goods.
If the shipment appears to be damaged upon receipt, please have the
delivery agent make a notation stating that fact. Any notification
delay may result in a loss to you. We cannot honor claims that a
carrier is responsible for. All claims for shortages and/or damages
must be made within ten (10) days of receipt of your merchandise. If
you have any questions related to shipping, please email us. We are
always ready to help you.